At The Health Affair, we strive to ensure that your gummy bears are delivered to you promptly and in perfect condition. Below are the details of our delivery and shipment policy.

Processing Time

• Order Processing:
  • Orders are typically processed within 1-2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Options and Delivery Times

• Standard Shipping: Delivery time: 5-7 business days
• Expedited Shipping: Delivery time: 2-3 business days
• Overnight Shipping: Delivery time: 1 business day

Shipping Restrictions

• We currently ship only within India
• We do not ship to P.O. Boxes or APO/FPO addresses.

Shipping Confirmation and Order Tracking

• Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
• You can track your order using the link provided in the email or by visiting our website and entering your tracking number.

Shipping Delays

• While we strive to ensure timely delivery, there may be unforeseen circumstances such as weather conditions, carrier delays, or other factors beyond our control that may cause delays.
• If your order is delayed, we will notify you via email and provide updates on the status of your shipment.

Shipping Damage

• If your order arrives damaged due to shipping, please contact us immediately:
  • Email: [email protected]
  • Provide your order number, a description of the damage, and photos of the damaged product and packaging.
• We will work with you to resolve the issue and arrange for a replacement if necessary.

Incorrect or Missing Items

• If you receive an incorrect item or if there are items missing from your order, please contact us within 7 days of receiving your order:
  • Email: [email protected]
  • Provide your order number and details of the discrepancy.
• We will promptly address the issue and ensure that you receive the correct items.

International Shipping

• Currently, we only offer domestic shipping within India. We are working on expanding our shipping options to include international destinations.

Contact Us

If you have any questions or concerns regarding your delivery or shipment, please feel free to contact us:

Email: [email protected]
Phone: 9983196824

Policy Changes

The Health Affair reserves the right to modify this delivery and shipment policy at any time. Any changes will be posted on our website, and the revised policy will apply to all orders placed after the effective date of the change.